Airport Meet & Greet services

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Your comfort, convenience, and luxury are not limited to the flight as we've teamed up with marhaba for an exclusive Meet & Greet service. We strive to help passengers, especially first-time travellers, pregnant women, and senior citizens, glide through airport formalities.

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Arrival and departure

The marhaba Meet & Greet service offers four packages: Bronze, Silver, Gold and Elite. Whichever package you choose, you can be assured you’ll be well looked after on arrival or departure.

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Service packages

Select a Meet & Greet package of your choice for arrival or departure. All packages have been designed to ensure your experience at the airport is smooth and easy.

Arrival

Fast Track
From AED 80*

  • Fast-track through immigration via a dedicated queue.

Bronze
From AED 99.75*

  • Meet and greet before immigration.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Baggage delivery is available at an additional cost.

Silver
From AED 136.5*

  • Meet and greet on arrival at the terminal.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Hand baggage trolleys on request.
  • One porter to assist with luggage at the baggage reclaim. Additional porters can be booked at an additional cost.
  • Baggage delivery is available at an additional cost.

Gold
From AED 273*

  • Exclusive one-to-one service.
  • Meet and greet on arrival in the terminal.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Hand baggage trolleys on request.
  • Porter service from the baggage reclaim.
  • Guides with multiple languages on request.
  • Departure Lounge access for your return flight from Dubai.
  • Baggage delivery is available at an additional cost.

Elite
From AED 1,050*

  • Personalised attention and seamless service.
  • Meet and Greet on arrival and assistance through the airport.
  • Fast-track through immigration.
  • Exclusive VIP lounges on departures.
  • Buggy transfers in Dubai Airport, where permitted.
  • Dedicated porter service from the arrivals gate and baggage delivery services are available for an additional cost.
  • Relax in the chauffeur lounge in Terminal 1/3 on arrival with complimentary refreshments while the porter collects your baggage.
  • Luxurious chauffeur-driven car.

Departure

Fast Track
From AED 80*

  • Fast-track through immigration via a dedicated queue.

Bronze
From AED 99.75*

  • Meet and greet service.
  • Assistance through check-in formalities and fast-track through immigration.

Silver
From AED 136.5*

  • Meet and greet from the moment you arrive at the airport.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Assistance through check-in formalities and fast-track through immigration.
  • An escort to your boarding gate.
  • Hand baggage trolleys on request.
  • One complimentary porter to assist you with baggage until check-in desk. Additional porters can be booked at an additional charge.

Gold
From AED 273*

  • Exclusive one-to-one service.
  • Meet and greet from the moment you arrive at the airport terminal.
  • Complimentary porter to assist you with baggage until check-in desk.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Assistance through check-in formalities and fast-track through immigration.
  • An escort to your boarding gate.
  • Hand baggage trolleys on request.
  • Buggy transfers in Dubai Airport, where permitted and subject to availability.
  • Guides with multiple languages on request (needs to be requested in advance).
  • Complimentary marhaba Lounge access for your return flight from Dubai.

Elite
From AED 1,050*

  • Luxurious chauffeur-driven car.
  • Meet and greet from the moment you arrive at the airport terminal.
  • Assistance through check-in formalities and fast-track through immigration.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Exclusive area at marhaba lounge.
  • Buggy transfers in Dubai Airport, where permitted.
  • Dedicated porter service and baggage delivery services are available for an additional cost.
*Please note, the rates for marhaba services for Bronze, Silver, Gold and Elite packages are per passenger. The rates may vary depending on the airport and the terminal, and are subject to change at any time.

Arrival

Fast Track
From AED 80*

  • Fast-track through immigration via a dedicated queue.

Bronze
From AED 99.75*

  • Meet and greet before immigration.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Baggage delivery is available at an additional cost.

Silver
From AED 136.5*

  • Meet and greet on arrival at the terminal.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Hand baggage trolleys on request.
  • One porter to assist with luggage at the baggage reclaim. Additional porters can be booked at an additional cost.
  • Baggage delivery is available at an additional cost.

Gold
From AED 273*

  • Exclusive one-to-one service.
  • Meet and greet on arrival in the terminal.
  • Fast-track through immigration.
  • An escort right to the meeting point in the Arrivals Hall.
  • Hand baggage trolleys on request.
  • Porter service from the baggage reclaim.
  • Guides with multiple languages on request.
  • Departure Lounge access for your return flight from Dubai.
  • Baggage delivery is available at an additional cost.

Elite
From AED 1,050*

  • Personalised attention and seamless service.
  • Meet and Greet on arrival and assistance through the airport.
  • Fast-track through immigration.
  • Exclusive VIP lounges on departures.
  • Buggy transfers in Dubai Airport, where permitted.
  • Dedicated porter service from the arrivals gate and baggage delivery services are available for an additional cost.
  • Relax in the chauffeur lounge in Terminal 1/3 on arrival with complimentary refreshments while the porter collects your baggage.
  • Luxurious chauffeur-driven car.

Departure

Fast Track
From AED 80*

  • Fast-track through immigration via a dedicated queue.

Bronze
From AED 99.75*

  • Meet and greet service.
  • Assistance through check-in formalities and fast-track through immigration.

Silver
From AED 136.5*

  • Meet and greet from the moment you arrive at the airport.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Assistance through check-in formalities and fast-track through immigration.
  • An escort to your boarding gate.
  • Hand baggage trolleys on request.
  • One complimentary porter to assist you with baggage until check-in desk. Additional porters can be booked at an additional charge.

Gold
From AED 273*

  • Exclusive one-to-one service.
  • Meet and greet from the moment you arrive at the airport terminal.
  • Complimentary porter to assist you with baggage until check-in desk.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Assistance through check-in formalities and fast-track through immigration.
  • An escort to your boarding gate.
  • Hand baggage trolleys on request.
  • Buggy transfers in Dubai Airport, where permitted and subject to availability.
  • Guides with multiple languages on request (needs to be requested in advance).
  • Complimentary marhaba Lounge access for your return flight from Dubai.

Elite
From AED 1,050*

  • Luxurious chauffeur-driven car.
  • Meet and greet from the moment you arrive at the airport terminal.
  • Assistance through check-in formalities and fast-track through immigration.
  • Dedicated check-in desk in marhaba departure lounge (Terminal 3 only).
  • Exclusive area at marhaba lounge.
  • Buggy transfers in Dubai Airport, where permitted.
  • Dedicated porter service and baggage delivery services are available for an additional cost.
*Please note, the rates for marhaba services for Bronze, Silver, Gold and Elite packages are per passenger. The rates may vary depending on the airport and the terminal, and are subject to change at any time.

Key services

Meeting point

Meeting points

There are several Meet & Greet points at the airport, right from the immigration area up to the arrival terminal

 
Service type

Service type

You can make a booking for a small group or even opt for exclusive one-to-one service

 
Immigration

Immigration

Avoid queuing at passport control with special access to dedicated immigration counters

Baggage

Baggage

Dedicated porter service to help you with your bags from baggage reclaim to delivery

 
Airport transfers

Transfer services

Buggy carts and chauffeur drive service are available for easy transfers within the same terminal or between the terminal buildings

 
Stollers

Strollers and wheelchairs

Strollers and wheelchairs are available on request for passengers travelling with infants or those with special needs

Meeting point

Meeting points

There are several Meet & Greet points at the airport, right from the immigration area up to the arrival terminal

Service type

Service type

You can make a booking for a small group or even opt for exclusive one-to-one service

Immigration

Immigration

Avoid queuing at passport control with special access to dedicated immigration counters

Baggage

Baggage

Dedicated porter service to help you with your bags from baggage reclaim to delivery

Airport transfers

Transfer services

Buggy carts and chauffeur drive service are available for easy transfers within the same terminal or between the terminal buildings

Stollers

Strollers and wheelchairs

Strollers and wheelchairs are available on request for passengers travelling with infants or those with special needs

Things to know

  • marhaba services are only available on arrival or departure at Dubai International Airport and Al Maktoum International Airport 
  • Bookings must be made at least 24 hours before arrival or departure
  • If you wish to make changes to your Meet & Greet service booking, you will need to contact marhaba

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