Online check-in

Choose your preferred seat, buy more baggage, or upgrade to business ahead of your flight when you check in online using our website, or mobile app.

Online check-in opens 48 hours prior to your flight and closes 75 minutes before the flight departure.

Destinations with online check-in

You can check in for flydubai flights departing from the following destinations:


Abha
Addis Ababa
Ahmedabad
Alexandria
Almaty
AlUla
Amman
Ankara
Ashgabat
Asmara
Astana
Baghdad
Bahrain
Baku
Basra
Batumi
Beirut
Belgrade
Bishkek
Bodrum
Bucharest
Budapest
Cairo
Catania
Chattogram
Colombo
Corfu
Dammam
Dar Es Salaam
Delhi
Dhaka
Djibouti
Doha
Dubai
Dushanbe
Esfahan
Entebbe
Erbil
Faisalabad
Gassim
Gizan
Ha'il
Hargeisa
Hofuf
Hyderabad
Istanbul
Jeddah*
Jouf
Juba
Kabul
Karachi
Kathmandu
Kazan
Kerman
Kochi
Kolkata
Kozhikode
Krabi
Krakow
Kuwait
Langkawi
Lar
Ljubljana
Lucknow
Madinah
Male'
Mashhad
Milan Bergamo
Mineralnye Vody
Minsk
Mombasa
Moscow
Multan
Mumbai
Muscat
Mykonos
Najaf
Naples
Nejran
Neom
Novosibirsk
Pattaya
Penang
Pisa
Poznan
Prague
Qaisumah
Quetta
The Red Sea
Riyadh
Rostov-on-Don
Salalah
Salzburg
Santorini
Samara
Shiraz
Shymkent
Sialkot
Sochi
Sofia
Sulaimaniyah
Tabuk
Taif
Tashkent
Tbilisi
Tel Aviv
Trabzon
Ufa
Volgograd
Warsaw
Yanbu
Yekaterinburg
Yerevan
Zagreb
Zanzibar
Abha
Addis Ababa
Ahmedabad
Alexandria
Almaty
AlUla
Amman
Ankara
Ashgabat
Asmara
Astana
Baghdad
Bahrain
Baku
Basra
Batumi
Beirut
Belgrade
Bishkek
Bodrum
Bucharest
Budapest
Cairo
Catania
Chattogram
Colombo
Corfu
Dammam
Dar Es Salaam
Delhi
Dhaka
Djibouti
Doha
Dubai
Dushanbe
Esfahan
Entebbe
Erbil
Faisalabad
Gassim
Gizan
Ha'il
Hargeisa
Hofuf
Hyderabad
Istanbul
Jeddah*
Jouf
Juba
Kabul
Karachi
Kathmandu
Kazan
Kerman
Kochi
Kolkata
Kozhikode
Krabi
Krakow
Kuwait
Langkawi
Lar
Ljubljana
Lucknow
Madinah
Male'
Mashhad
Milan Bergamo
Mineralnye Vody
Minsk
Mombasa
Moscow
Multan
Mumbai
Muscat
Mykonos
Najaf
Naples
Nejran
Neom
Novosibirsk
Pattaya
Penang
Pisa
Poznan
Prague
Qaisumah
Quetta
The Red Sea
Riyadh
Rostov-on-Don
Salalah
Salzburg
Santorini
Samara
Shiraz
Shymkent
Sialkot
Sochi
Sofia
Sulaimaniyah
Tabuk
Taif
Tashkent
Tbilisi
Tel Aviv
Trabzon
Ufa
Volgograd
Warsaw
Yanbu
Yekaterinburg
Yerevan
Zagreb
Zanzibar

*If you're travelling to Jeddah on an Umrah flight (flight numbers FZ 7000-7999), you’ll need to check in at the airport as online check-in isn't available for these flights.

When to check in online

Online check-in opens 48 hours prior to flight departure and travellers can check in up to 75 minutes before the flight departure time.

After you've checked in online, at some airports you might still need to go to the airport check-in counter for us to verify your travel documents and issue your boarding pass.

How to check in online

Website and mobile app: you can check in online through the flydubai desktop or mobile site or by downloading the flydubai app. We recommend downloading the app to get real-time updates like gate changes and boarding announcements via notifications.

Once you've opened online check-in, enter the booking reference number and the last name and click the 'Check in' button.

You can further select window, aisle, or extra legroom seat, add baggage, upgrade to Business Class and more before proceeding to check in and getting your boarding pass.

Cancel check-in

If you already checked in online, but want to make changes to your booking, you can use the 'Cancel check-in' feature on our Online check-in portal up to 4 hours before departure.

Baggage drop-off

If your flight is from Terminal 2 of Dubai International Airport (DXB), and you have bags to check in, you can go to:

If your flight is from Terminal 3 of Dubai International Airport (DXB), and you have bags to check in, you can go to:

  • any economy class check-in counter in all areas* if you are flying in economy; or
  • any check-in counter in areas F* and J* if you are flying in business.

*Except the areas assigned for specific flights e.g., Area 5 is assigned for US flights check-in only

When to board the flight

You'll need to arrive at the airport at least 3 hours before the departure time of your flight. When you arrive at the airport go directly to one of our check-in desks where we’ll check your documents and print your boarding pass and then you’ll be on your way.

  • Check-in closes 60 minutes before departure.
  • Boarding starts 45 minutes before your flight.
  • Boarding gates close 20 minutes before flight departure.

If you arrive late, you will not be accepted onto the flight and your baggage will be offloaded.

Frequently asked questions

Online check-in

How and when can I check in online?
You can check in online using your computer or a tablet or on your smartphone via our mobile site or the flydubai mobile app. You can check in online from 48 hours up to 75 minutes before the flight departs.
What will I need to check in online?

To access online check-in portal, you’ll need:

  • Booking reference.
  • Last name (family name) of one of the passengers.

To check in for your flight online, you’ll need:

  • Personal information as shown in the passport:
    • First name, last name, date of birth, gender.
    • Nationality.
    • Passport number.
    • Passport expiry date.
    • Issuing country of the passport.
  • Mobile phone number and email address.
If multiple passengers are travelling on the same booking, can they check in online at different times?
Yes. Passengers can check in online separately, and at different times, from 48 hours to 75 minutes before departure.
Can unaccompanied children check in online?
No. Children under 12 years old should be accompanied by a passenger (parent or guardian) travelling on the same booking, who is at least 16 years of age. Children aged 12 and over who are travelling without an adult must proceed to the airport check-in desk.
Can I check in online if I am travelling with an infant?
Yes. You can check in online when travelling with an infant aged 7 days to 2 years. Infants under 7 days old are not accepted for travel with flydubai.
Can I check in online if I have a codeshare or an interline booking?
You’ll be able to check in online for all flights in your booking if your first flight is operated by flydubai. If the first flight is not a flydubai flight, you will not be able to check in online with flydubai. This applies to all codeshare and interline bookings that are not operated by flydubai.
Can I check in online if I’m travelling with a wheelchair?
Yes. You can check in online when travelling with a wheelchair, however, you will need to collect your boarding pass at the airport check-in desk.
Can I add my Emirates Skywards membership number when checking in online?
Yes. You will have the option to add your Emirates Skywards number during online check-in.
Will I receive a boarding pass after checking in online?
Depending on the destination airport you may need to collect your boarding pass at the airport check-in desk. If you have not received your boarding pass after checking in online, please go to the airport check-in desk for verification of your travel documents, to check in any baggage and to receive your printed boarding pass.
Can I change my seat during online check-in?
Yes. You can choose your preferred seat or change your seat selection. You’ll also have the option to select an extra legroom seat at an additional cost. Seats are subject to availability and can be paid for using your debit/credit card or a flydubai voucher before checking in online.
Can I change my seat selection after checking in online?
Yes. To change your seat selection simply log into our Online check-in portal and click on ‘Change seat’ link next to your current seat selection.
Can I buy extra baggage during online check-in?
Yes. This is subject to the baggage policy and the eligibility of your booking.
Can I upgrade my booking from economy to business during online check-in?
Yes. Upgrades are subject to availability of Business Class seats and are for eligible bookings only. Payment can be made using your debit/credit card before checking in online.
What should I do if I have a problem checking in online or if I receive an error message?
If you are unable to check in online between 48 hours to 75 minutes before departure you will need to go to the airport check-in desk to collect your printed boarding pass. The flydubai check-in desk is open from 3 hours to 60 minutes before departure.
When is online check-in not available?
  • If your booking requires verification of your debit/credit card at the airport check-in desk.
  • If you have a special request for cabin baggage.
  • If you wish to request an extra seat.
  • If you are travelling with an infant on the outbound flight and on the inbound flight the infant is booked as a child.
  • If you are booked on a flight to perform Umrah or Hajj.

Cancel check-in

Can I make changes to my booking after I’ve checked in online?
Yes, simply log into our Online check-in portal and use the ‘Cancel check-in’ feature no later than 4 hours before your flight.
Can I cancel check-in if I decide not to travel?

Yes, you can cancel your check-in if your plans change, and you decide not to travel.

You'll need to rebook or cancel your flight via Manage booking no later than 2 hours before departure to avoid a no-show. Your fare's standard rebooking and cancellation rules will apply.

How do I cancel check-in?
  1. Log into our Online check-in portal.
  2. Select the passengers you want to uncheck from the flight.
  3. If you are going to make changes to your booking, you'll need to select the primary passenger. Booking modification will not be possible if the primary passenger is still checked in.
  4. Select the ‘Cancel check-in’ option and follow the steps.
Can I select passengers to uncheck from the flight if my booking has multiple passengers?

Yes, you can select the passengers you want to uncheck from the flight. If any of those passengers have an infant assigned to them, the infant will also be unchecked.

If you want to modify your booking, the primary passenger has to be unchecked from the flight.

When can I use the ’Cancel check-in‘ feature?
You can use the ’Cancel check-in‘ feature from when you’ve checked in online and up to 4 hours before the flight departure.
Can I use the ‘Cancel check-in’ feature on a connecting flight?

Yes, you can cancel the check-in on a connecting flight, if:

  • all segments of your journey are operated by flydubai; and
  • you have not started your journey on the connecting flight*.

*When you check in online for a connecting flight, we check you through from your origin to your destination. Therefore, ‘Cancel check-in’ feature will also apply from the origin to the destination and can’t be used once you start your journey.

Can I check in online again after I’ve cancelled the check-in?
Yes, you can check in online again up until 75 minutes before your flight departure. Simply log into our Online check-in portal.
Are there any restrictions for using the ‘Cancel check-in’ feature?

You won’t be able to cancel check-in, if: 

  • you have checked in at the airport; 
  • your bag tags are already issued; 
  • your flight is departing in less than 4 hours; 
  • one of the segments of your journey is with our partner airline; 
  • you are travelling on a connecting flydubai flight and your journey has already started.

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